Invisible reCaptcha does not work

  • Resolved Rodrigo

    (@vejapixel)


    5 years, 8 months ago

    Hello guys,

    I have enabled invisible reCaptcha for comments on my site, but when I click the submit comment button, nothing happens. In the status of the browser shows that it is trying to connect, but nothing happens.

    Can you tell me what the problem would be?

    And do you recommend using this invisible reCaptcha v2? Or the best would be v2 I am not a robot?

    And as for v3, hearing a lot about it is still not a perfect reCaptcha, as it needs additional verification, and for comments on websites it would perhaps be laborious.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    5 years, 7 months ago

    Hi,

    Please complete the following steps in order to detect the problem and find its solution:

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except reCaptcha and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    There is no better or worse version of reCaptcha, it all depends on the user’s needs.

    Thread Starter Rodrigo

    (@vejapixel)

    5 years, 7 months ago

    Hi,
    With the reCaptcha Invisible option, I test and show me an error: https://prnt.sc/uyukyv

    Plugin Author bestwebsoft

    (@bestwebsoft)

    5 years, 7 months ago

    Hi,

    If you switched between Version 2, Version 3 or Invisible, you should regenerate new keys, here -https://www.google.com/recaptcha/admin#list.

    Thread Starter Rodrigo

    (@vejapixel)

    5 years, 7 months ago

    Hi,

    When issuing a new key on Google reCAPTCHA it only have two options (v2 and v3): https://prnt.sc/v6nu5s

    How to configure the key for the Invisible?

    • This reply was modified 5 years, 7 months ago by Rodrigo.
    Plugin Author bestwebsoft

    (@bestwebsoft)

    5 years, 7 months ago

    Hi,

    Could you please choose “reCaptcha v2” > “Invisible reCAPTCHA badge”.

    Thread Starter Rodrigo

    (@vejapixel)

    5 years, 7 months ago

    OK, thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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