Invoices don’t print – 404 error

  • Resolved budfwaldo

    (@budfwaldo)


    7 months, 1 week ago

    Invoices are not printing after migration from staging area.

    Temporary folder is set to :

    /customers/a/9/9/phoenixmusicpublications.com/httpd.www/wp-content/uploads/wpo_wcpdf_dde3544027d6ea227fc5531ea4c15e8f/

    which exists and is writable. I have tried deactivating plugin, deleting and reinstalling, but problem persists.

    Permalinks are set to “plain”. When I change to “Post name” invoices print, but other areas of the site don’t function. When I switch back, problem returns.

    Any suggestions?

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    7 months, 1 week ago

    Hi @budfwaldo,

    Could you try disabling the “Pretty document links” option in WooCommerce > PDF Invoices > Advanced > Settings?

    Thread Starter budfwaldo

    (@budfwaldo)

    7 months, 1 week ago

    YES!!!!

    Thank you. I thought it should be a simple fix, I just couldn’t find it!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    7 months, 1 week ago

    No problem, @budfwaldo! 🙂

    It seems that our “pretty links” are not yet compatible with the “Plain” option, within the permalinks settings, but I’ve notified that to the team to see if we can add support for it too.

Viewing 3 replies - 1 through 3 (of 3 total)

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