iOS/Safari scroll issue

  • kgaurav

    (@kgaurav)


    7 months, 2 weeks ago

    Hi, I am working on a website it came with Pro elements plugin with hello Elementor theme installed. On any page if we try to scroll down after website loads, scroll gets stuck there for a while, behaving in an elastic manner as it goes back to the top of the page after scrolling down for roughly 30 pixels.
    This scroll is only present on iOS device (I tested on safari and chromium) however it works fine on android , mac Safari, windows Chrome. If I change the theme or deactivate the plugin then it seems to resolve the issue but it breaks the design completely, we are already at the end of development so we can’t go with the those options.

    I would appreciate any help.

    Thanks in Advance.

    Website is : https://becklawny.com/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Milos

    (@miloss84)

    7 months, 2 weeks ago

    Hi there,

    Thanks for contacting us.

    If the issue is resolved after deactivating the Pro Elements plugin, please note that we are unable to provide support or recommendations regarding third-party plugins.

    Therefore, we highly recommend that you report this issue to the support team for this plugin, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.

    Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

    For reference: What do we Support?

    Kind regards,

Viewing 1 replies (of 1 total)

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