ip blocking

  • Resolved jholm22804

    (@jholm22804)


    5 years, 4 months ago

    Regarding the IP Block list. I understand any IP addresses you list in the box will be completely blocked from accessing my website. But it does not seem to be working as I receive notices from the same IP addresses that they have been blocked for a few hours. How do I fix this. Many thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    5 years, 4 months ago

    Hi @jholm22804

    Sorry to hear you are having this issue.

    Could you please try to flush all caches in case you have a cache plugin or Cloudflare and then check if the issue is gone?

    Some caching plugins can prevent the lockout page when the IP was added but caches not flushed.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter jholm22804

    (@jholm22804)

    5 years, 4 months ago

    Thanks, Patrick, I do not use cloudflare. Have flushed all cache. It will take a few days for hackers to try again, and I will monitor the situation.
    Regards

    Thread Starter jholm22804

    (@jholm22804)

    5 years, 4 months ago

    I have monitored the IP blocking but the same IP addresses in the IP Block list are still trying and are being locked out for four hours. The Cache plugin I am using is SG Optimiser. Hope this helps you pinpoint the problem. Thank you.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    5 years, 4 months ago

    Hi @jholm22804,

    Sounds like you are looking to permanently ban these IPs from what you ave stated it sounds like the IPs are temporarily banned. You should find the option for a “Permanent” ban under Defender > Firewall > Login Protection > Duration where you could set that up.

    Screenshot:

    Screenshot at 17:21:03.png

    Once done, the IPs will be banned permanently. You’ll have to do the same under Defender > Firewall > 404 Detection depending upon whether its a login lockout or 404 lockouts that you notice the most.

    I hope this helps. Please do let us know if you have any further query. Have a nice day ahead.

    Best Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    5 years, 4 months ago

    Hello @jholm22804 ,

    We haven’t heard from you for a while now, so it looks like you no longer need our assistance.

    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

    Thread Starter jholm22804

    (@jholm22804)

    5 years, 4 months ago

    Hi Kasia, Sorry for not getting back. All seems OK for now. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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