• Resolved trellat

    (@trellat)


    Hi everyone!

    I have the same problem with IP detection, that was discussed in this link: https://ww.wp.xz.cn/support/topic/ip-detection/.

    I have tried to solve it as it said, but when I try to enable the Security Check Pro toogle, it turns on and off.
    It’s maybe because de PHP version?

    What I can do? Thanks in advance.
    TS

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @trellat, glad you reached out!

    There could be something within the site that’s preventing the saving of settings. Which PHP version are you using? If it’s at least v7.4, there shouldn’t be any issues.

    Can you please check if it only happens to the Security Check Pro toggle or if it also happens to other settings?

    Do you see any errors in your browser console when you enable the toggle? Please also enable WP Debug and check the debug.log file for recent errors related to Solid Security.

    Thread Starter trellat

    (@trellat)

    Hi chandelierrr, sorry for the delay.

    It now allows us to set enable the Security Check Pro module to Security Check Scan (Recommended), so it seems to work fine.

    Don’t rellay know if it happens after some update. Thank you very much!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @trellat, that’s great to hear! Thanks for letting me know.

    I’ll mark this post ‘Resolved’ and feel free to reach out again if you need help with Solid Security.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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