IP Manager stopped working

  • Resolved michael855

    (@michael855)


    8 years, 11 months ago

    Hi,

    IP management stopped working properly. I can’t add IP to whitelist any more (it worked before) and I can’t Enable/Disable IP Manager (it stays enabled (ticked) even if I tried to un-tick checkbox and save settings.).

    I tried to re-install plugin completely – it didn’t help. The problem is still there.

    Any help will be very appreciated.

    Regards

    Michael

    WordPress 4.8
    PHP 5.6

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Paul

    (@paultgoodchild)

    8 years, 11 months ago

    I think there are 2 separate issues. If you have IP addresses in the white list, it wont allow you to disable it.

    But since you can’t add remove IPs, you’ll not be able to. I think there is a javascript error on the page. Load your browsers developer console (a quick google will show you how to do this for your particular browser) and then reload the page and attempt it. You’ll probably see errors. Likely there is another plugin that is messing about with it… the goal is to find the culprit plugin by disabling each 1 until the error goes away.

    Thread Starter michael855

    (@michael855)

    8 years, 11 months ago

    Hi Paul

    Big thanks for the advice. Looks like the problem was with one of the theme’s script.

    Now everything works properly! Thank you for the quick support!

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 11 months ago

    Great you found it. Happy to help!

Viewing 3 replies - 1 through 3 (of 3 total)

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