MJ
(@matheka-jnr)
PesaPal seems not to be of help. We give up!
Hello @matheka-jnr,
Please check the latest update. There is a setting to enable a cron that will check the transaction status manually every 5 minutes.
Warm Regards
Paul Kevin
The Issue @rixeo is with appending the prefix which is sent to pesapal. Do not append any prefix .
@rixeo, I am having the same issue, using live Pesapal integration (demo.pesapal.com mobile money generator isn’t working for me so haven’t been able to test that way). Has this been updated? Thanks!
Hell @not3not4,
Please liaise with PesaPal on this as demo does not send IPN. Also make sure to enable the cron in the plugin gateway settings to check for transaction status
@rixeo thanks for the quick reply. I also checked the Cron option but no change.
Further, my credit card was charged on my test transaction, but the transaction has not yet appeared in Pesapal, so I wonder if there is actually a problem sending the transaction to Pesapal?
I will get in touch with Pesapal ASAP.
Hello @not3not4,
Regarding the cron, WordPress cron runs depending on traffic. Please refer to this article on how to make this better https://kinsta.com/knowledgebase/disable-wp-cron/
Regarding transactions on PesaPal, please liaise with PesaPal team on this on https://support.pesapal.com/. Please note I do not work for PesaPal
Warm Regards
Paul Kevin
