“IPN payment completed”

  • Resolved loopdedoop

    (@loopdedoop)


    6 years, 10 months ago

    Hello,

    I am receiving duplicate new order emails. I know this is because my WooCommerce shop is supposedly receiving both PDT and IPN notifications, the only problem is.

    I have disabled IPN email notifications in the payment settings in WooCommerce and I have selected “Do not receive IPN messages (Disabled)” in my PayPal account. However when I look at my order, it says “IPN payment completed” in my order notes above the PDT notification.

    I believe this could be some sort of bug because I do not receive duplicate emails with every order most just have one PDT but maybe one in five get both. So I’m just curious if there is something I may have missed?

    Thanks,

    Alex.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike W

    (@nixiack8)

    6 years, 9 months ago

    Hi @loopdedoop,

    Apologies on the late response on this issue. If you are still having them, you should configure PayPal to use IPN only. PDT is commonly used a backup if for some reason you cannot get IPN to work, with both enabled at the same time it will likely be verifying purchases twice and thus sending out 2 emails.

    Enabling only IPN should resolve this for you. If you have questions let us know!

    Mike W

    (@nixiack8)

    6 years, 9 months ago

    Hi @loopdedoop,

    We have not heard back from you in a bit, so I am going to go ahead and close this thread. If you are still experiencing the issue feel free to reply here, if you are seeing something else please open a new thread and let us know.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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