Is Not Affecting Anything

  • Resolved KatStatton

    (@katstatton)


    8 years, 12 months ago

    It worked once upon a time, but now it doesn’t react to any changes – I don’t know if it’s not working or failing to override the theme default.

    I am trying to fix my images to not get cropped like here: http://www.eaglechair.com/product/8828-24/ but the plugin isn’t working.

    I was interested in buying it but I can’t if it doesn’t work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steve Truman

    (@a3rev)

    8 years, 12 months ago

    @katstatton

    The image hardcrop or scale options are set from the WooCommerce product image settings.

    As the WooCommerce help text says on those setting you will need to run regenerate thumbnails to see any changes you have made.

    So if you have turned OFF hatdcrop ( unchecked the option) you will have to regenerate the thumbnails to see the changes applied.

    Not none of this has anything to do with Dynamic Gallery – it just gets the image size and format (hardcrop / scale) that is set from images by the WooCommerce plugin

    Regards
    Steve

    Thread Starter KatStatton

    (@katstatton)

    8 years, 11 months ago

    It would seem that for that product, the activate plugin was not checked off.

    Solved my issue, but was wondering why it doesn’t have the option to turn on for ALL.

    Maybe it does, but I have all those on.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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