Is there a Failed Test Code key? What's does this code indicate?

  • Resolved Endymion00

    (@endymion00)


    10 years, 10 months ago

    Just started using the plugin and while most forms appear to be getting through fine, I’ve logged a few Chrome and Chrome Mobile users getting blocked all with the same Failed Test Code of “GF-JQHFT-7” using Gravity Forms.

    Is there a key where I can look this code up?

    Are you able to say what this code indicates? Perhaps some plain english text should be included in the log giving a hint.

    I just want to review for any possible incorrect blocking or if it’s simply that they’re blocking cookies or something like that?

    Any thoughts?

    https://ww.wp.xz.cn/plugins/wp-spamshield/

Viewing 1 replies (of 1 total)
  • Plugin Contributor redsand

    (@redsand)

    10 years, 10 months ago

    Hi Endymion00,

    That particular error code indicates that JavaScript was disabled on their browser. Keep in mind bots use a full range of user-agents to look like real humans.

    We don’t provide a key but if you need further info on why any particular spam was blocked, or you think there may be a real person being blocked instead of a bot, we are more than happy to help you out if you submit a support request through our main support channel, the WP-SpamShield Support Form.

    If you haven’t had a chance yet, be sure to take a few moments to work through the FAQs and Troubleshooting Guide as these solve over 90% of user issues.

    – Scott

Viewing 1 replies (of 1 total)

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