Is there a known performance issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Qode

    (@qodeinteractive)

    3 years, 6 months ago

    Hi there,

    We have not encounter this issue testing it on our end so it would be great if you can share your your website URL and information of the setup. Your WordPress version, plugins and theme that you use.

    Please keep us updated so we can investigate this further more.

    Thank you.

    Best,
    Qode

    Thread Starter Matthias Günter

    (@mguenter)

    3 years, 6 months ago

    Hey @qodeinteractive !

    I had another customer today in our support who runs into performance issues with Qode plugins active.

    When Qode plugins are deactivated: https://i.imgur.com/mZIcWCM.png -> times are between 500ms – 750ms.

    When Qode plugins are activated: https://i.imgur.com/poXGihW.png -> times are between 4s and 5s.

    I will also ask the customer to contact you because the problem probably also occurs when all other plugins are deactivated.

    Plugin Author Qode

    (@qodeinteractive)

    3 years, 6 months ago

    Hi there,

    Please ask them to contact directly the theme author about this since we assume this needs to be investigated and checked on their side, and we do see that not only Qi Addons for Elementor are present in the installation.

    Best,
    Qode

Viewing 3 replies - 1 through 3 (of 3 total)

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