Is there a problem with loading themes?

  • Resolved yydevelopment

    (@yydevelopment)


    2 years, 1 month ago

    Hi, i have an online course that teaching how to create websites in wordpress in israel.

    I am getting a lot of people contacting me recently saying Starter Templates stoped working.

    It seems like it allow users to choose template but go into empty page when they try and import it.

    Just wanted to make sure you know there is a problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    2 years, 1 month ago

    Hi @yydevelopment,

    Thank you for the heads up. However, most of the cases where the importing process is failed, it’s due to the server limitation. So, you might inform your site visitors who face the importing problem to make sure their system meets the system requirements to run the Starter Templates plugin.

    Kind regards,
    Herman 😊

    Thread Starter yydevelopment

    (@yydevelopment)

    2 years, 1 month ago

    Hi thanks for the reply, i will check that when i get a chance.

    But up until few days ago i didn’t get a people contacting me about the problem so it might be worth checking if something changed on your side as well.

    Other than that from what i understand people see empty gray page when trying to improt.

    So if the case is system requirements it might save you some time if instead of empy page you will show some kind of alert that the server not support the plugin.

    Other then that thanks for the great plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Is there a problem with loading themes?’ is closed to new replies.