Is this a hidden plugin?

  • Resolved keshen8888

    (@keshen8888)


    4 years, 6 months ago

    I installed the Tidio plug-in, but it does not meet my needs, I want to delete it. First, I disabled the plug-in, and then I deleted the plug-in. However, the chat box bubble and everything still remain on my page.
    How to delete it? I thought of many ways. I searched all the codes, but I didn’t find this code. Is this a hidden code?

    • This topic was modified 4 years, 6 months ago by keshen8888.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support kamiltidio

    (@kamiltidio)

    4 years, 6 months ago

    Hi!

    Thanks for writing in.
    I’ve checked your page and it looks that the code which is appearing is from a manual installation of Tidio 🙂

    Please look for this code in your files
    <script src="//code.tidio.co/hblhwezjqborik7nwuo7p6bxeh9lxvzs.js" async=""></script>

    If you already deleted the code added manually, please flush the cache so the changes update.

    I’ll be here in case of any further questions!

Viewing 1 replies (of 1 total)

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