Is this a jetpack error?

  • Resolved Simba

    (@simbalion)


    6 years, 10 months ago

    Is this a jetpack error, and if so what is the best way to fix it? Looks like a missing table.

    > [07-Aug-2019 17:16:58 UTC] WordPress database error Table
    > ‘wp_somedomain_org.wpvx_6_jet_post_types’ doesn’t exist for query SELECT
    > * FROM wpvx_6_jet_post_types ORDER BY id DESC made by
    > require(‘wp-load.php’), require_once(‘wp-config.php’),
    > require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action,
    > WP_Hook->apply_filters, Jet_Engine_CPT->register_instances,
    > Jet_Engine_CPT->get_items, Jet_Engine_CPT_Data->get_item_for_register,
    > Jet_Engine_DB->query

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor James Huff

    (@macmanx)

    6 years, 9 months ago

    What is the URL of the site with the problem, and do you have any backups of your database?

    Thread Starter Simba

    (@simbalion)

    6 years, 9 months ago

    I would prefer not to reveal the domain if possible, as the customer has not authorized that disclosure. Could you share with me the steps you would take and I could do that?

    We do have database backups going back a few months, however I don’t know if the problem was introduced recently or not.

    Plugin Support Velda

    (@supernovia)

    6 years, 9 months ago

    Could you share with me the steps you would take and I could do that?

    If this were my site, I’d make another copy of the database, then restore the old backup to see if that fixes it.

    I did notice though that this seems to be for JetEngine rather than Jetpack. I wasn’t able to find a support link for that plugin, but do you know how to reach them or find their documentation?

    Thread Starter Simba

    (@simbalion)

    6 years, 9 months ago

    That’s what I was asking, first, because I wasn’t sure if that’s a jetpack error or not. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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