Hello, @corus9.
Yes, the CleanTalk plugin is free, however the CleanTalk Service is not.
The plugin requires an active access key to work, without an active key it will only show you what data could have been blocked.
If you have question about our service, please, create a private ticket here:
https://cleantalk.org/my/support/open
Thread Starter
corus9
(@corus9)
so that means this plugin is useless without access key right ?
Without an access key the plugin can not connect to the CleanTalk Cloud and function properly.
Thank you.
Thread Starter
corus9
(@corus9)
ok ive purchased premium key , how do i avail support ? my website is still showing renewal notice
Please, use follow this short guide:
https://cleantalk.org/help/premium-notice
Did it help?
You can create a private ticket here anytime:
https://cleantalk.org/my/support/open
We will help you as fast as possible. Thank you!
Please press Synchronize with Cloud button here:
Wordpress Dashboard -> Settings -> Antispam by Cleantalk
If you have more questions about our service please contact us by our private Ticket System:
https://cleantalk.org/my/support/open
WordPess.org Support Forum is for plugins only, not the service