• Resolved frustrateduser123

    (@frustrateduser123)


    Could you please indicate @twentig what is happening with your 1.4 release??

    With the new WP update in January this year, I noticed and reported multiple errors on my site. This must have been the new WP update because I did not change anything on my website.

    Since then, I have contacted several times to seek help. I have not received any response from you. In answering other queries, someone from your team notified in the forum that the 1.4 release will be out at the end of January and that will fix things. But nothing has happened so far.

    I’m using OSLO starter website. The errors I have include: logo alignment and sizing is incorrect, the featured image does not show up, certain buttons and social icons on header are missing, the nav menu does not work on most pages, some pages randomly load bigger header fonts, most pages load blank white page, and more. The website loads and looks really weird.

    As I said before, I did not change anything since November/December last year. I am really frustrated with your lack of care and support. It has been 3 months since any response. I noticed on the forum that a lot of people have asked this question and have been left wondering.

    Could you really tell me if you are going to update your plugin? Should I look at other plugins to fix my site? What is your release roadmap look like? Are you planning to abandon this plugin?

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  • Plugin Author Twentig

    (@twentig)

    Hi,

    Thanks for your feedback, sorry for the frustration.

    Yes, the Twentig is still very much active. For the moment, we are not aware of issues caused by Twentig with the WordPress 5.9 release. Twentig 1.4 will be released this week, but I doubt it will solve your issues.

    I’ve just tested with Oslo, and I have not encountered any issues.

    So would you please share the URL of your website to see what caused the problems?

    Would you please share the links to the previous topics you opened on this support forum to help you resolve your issues?

    Thanks,
    Yann

Viewing 1 replies (of 1 total)

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