• Resolved dardeez200

    (@dardeez200)


    Hello Admin,

    The plugin seen to work great however, everytime am trying to edit my theme (astra) or with elementor it load indefinitely. I always have to deactivate the plugin to be able to do so. Any solution ?

    I need some help here

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    Yes, the plugin is compatible with the Astra theme.

    Do you mean the AJAX loader keeps loading?

    Could you please share the screenshot of the issue?

    For screenshots, you can simply provide a link to an image through Google Drive, Dropbox, screencast.com, http://imgur.com/ or other image service. 🙂

    Best regards,

    Thread Starter dardeez200

    (@dardeez200)

    Hi,

    I cannot send screenshot right now, sorry.

    All I can say is this, the plugin work fine on the front end however as soon as I try to edit with elementor or edit the website by clicking on customize. it load indefinitely and I cannot edit the back end while this plugin is activated, I always have to turn it off.

    When you said, do you mean ajax loader keeps loading ? (whats does it mean) I dont get it

    Regards,

    Thread Starter dardeez200

    (@dardeez200)

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I have tested it on my test site and it’s working fine for me using the latest versions of the Astra theme and Ivory Search plugin as displayed in these screenshots

    https://imgur.com/a/HoipIge

    https://imgur.com/a/Us4akfd

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search & Elementor plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

Viewing 4 replies - 1 through 4 (of 4 total)

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