• Resolved leocunha

    (@leocunha)


    Hi,

    I’m trying to create a new photo gallery on my website, but the wizard doesn’t allow me to create it, showing only one album from Google Drive. It needs to be 2 for the process to go to the next phase; however, when it completes, it shows all my albums.

    https://ibb.co/ymT3sfX

    https://ibb.co/Wt2MskM

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    Not following you. Is there an issue? I ask because you have said, “when it completes, it shows all my albums”.

    What are the albums you are seeing in the Wizard? You said you are seeing “one album from Google Drive”. Can you show me the screenshot? Also, I hope you meant Google Photos, and not Google Drive – Photonic is not meant for Google Drive.

    Thread Starter leocunha

    (@leocunha)

    I can create new galleries, but they only show all the albuns from Google Photos. Even when I select two albums, it shows all of them. When I select only 1 album, it does not allow me to go ahead. There are screenshots on my post above.

    Plugin Author Sayontan Sinha

    (@sayontan)

    There are screenshots on my post above.

    Your screenshots are incomplete – they only show the drop-down options of Photonic, nothing else.

    I can create new galleries, but they only show all the albuns from Google Photos. Even when I select two albums, it shows all of them.

    What is the shortcode that the plugin generates in the last step?

    I see that you have been posting queries regarding Photonic for over 2 years now. What changed on your site recently to cause this behaviour? I have not changed any Photonic code for the past several months.

    Thread Starter leocunha

    (@leocunha)

    Hi,

    Since October last year, when I inserted a new photo gallery, nothing has changed on that page. Now I have this issue when adding albums to the new gallery.

    Please see the screenshots below:

    https://pasteboard.co/C6IrMoCNUCuy.png

    https://pasteboard.co/67v8O14nuh9Z.png

    https://pasteboard.co/U1UhJLkfYsfu.png

    And even if I select two albums, it goes ahead, but shows all my albums. See the screenshots below:

    https://pasteboard.co/DSC8ZDN7t7lx.png

    https://pasteboard.co/i3TjvJeUm4YU.png

    Thanks

    • This reply was modified 2 years, 7 months ago by leocunha.
    Plugin Author Sayontan Sinha

    (@sayontan)

    Since October last year, when I inserted a new photo gallery, nothing has changed on that page.

    Have you added any plugins? Changed your theme?

    https://pasteboard.co/U1UhJLkfYsfu.png

    Please provide me with the shortcode that gets generated when you select 2 albums.

    Thread Starter leocunha

    (@leocunha)

    I don’t remember changing any plugin…

    [gallery type='google' view='albums' filter=',' access='all' crop_thumb='crop' main_size='1600' thumb_size='150' layout='square']

    Thread Starter leocunha

    (@leocunha)

    There is one thing that I remember. The wizard mode worked well only the first time I used it. The following times I needed to add a new album to my gallery, I used the wizard to generate the code, but I needed to copy it from the last step, cancel the wizard mode and insert the code manually on the page. If I clicked on “insert”, nothing happened.

    • This reply was modified 2 years, 7 months ago by leocunha.
    Plugin Author Sayontan Sinha

    (@sayontan)

    This part of your shortcode: filter=',' indicates that you have a conflict with another plugin – something that is preventing the selections from working. This is also confirmed by your point about the final step not working. You can identify the offending plugin by deactivating them all, then reactivating them one by one. If, after deactivating all your plugins you still face an issue, then the conflict is with your theme. Unfortunately, I cannot help you with conflicts caused by other plugins or your theme.

    To work around the issue, you could try editing the shortcode by hand after it is generated. For this:

    1. Go to Photonic → Helpers → Google Photos, and click on “Find my albums”.
    2. Then copy the album ids that you need, and paste them into the filters attribute thus: filters='AKMhXYxmTsxFmsIJOAI3qZ0XM_kHlTf88PMQi0N770n1ZXJQhKyhH8o4qgJMPldgyLjHZuhnHrlh,AKMhXYz2mgbcKBRmGHIi-TursTGERR2xyFLajQe-UWR3o1wQvh2G2ucGTgU3nniXgcmFd5c8FePo. Basically, put in a comma-separated list of album ids.
    3. You can put the above into the shortcode after it is generated.

    Thread Starter leocunha

    (@leocunha)

    Thanks so much for your attention. The workaround is enough for me. Chasing the issue plugin by plugin is an issue. I had to do it once and the website broke just because of one plugin that was deactivated. It was a pain to restore it. I can’t risk it again. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)

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