issue: Could not retrieve file path

Resolved
(@alexliii)
Hello,
Please check the screenshot:
On woocommerce site, we allow users to upload image reviews, and it issue: Could not retrieve file path to lost of images, but not all of them.
We are also using a plugin of offload image to Digitalocean Space cloud storage, and please check it at https://ww.wp.xz.cn/plugins/amazon-s3-and-cloudfront/.
In this case, the issue will cause those images will not to be offloaded to cloud storage.
Would you please let us know how to fix, please?
Thanks
Here is status info for refereance:
### WordPress Environment ###

WordPress address (URL): https://mysite.com

Site address (URL): https://mysite.com

WC Version: 7.3.0

REST API Version:  7.3.0

WC Blocks Version:  9.1.5

Action Scheduler Version:  3.5.4

Log Directory Writable: 

WP Version: 6.1.1

WP Multisite: 

WP Memory Limit: 6 GB

WP Debug Mode: –

WP Cron: 

Language: en_US

External object cache: –

### Server Environment ###

Server Info: nginx/1.22.1

PHP Version: 7.4.33

PHP Post Max Size: 100 MB

PHP Time Limit: 300

PHP Max Input Vars: 20000

cURL Version: 7.68.0

OpenSSL/1.1.1f

SUHOSIN Installed: –

MySQL Version: 5.5.5-10.5.18-MariaDB-1:10.5.18+maria~ubu2004-log

Max Upload Size: 100 MB

Default Timezone is UTC: 

fsockopen/cURL: 

SoapClient: 

DOMDocument: 

GZip: 

Multibyte String: 

Remote Post: 

Remote Get: 

### Database ###

WC Database Version: 7.3.0

WC Database Prefix: wp_

Total Database Size: 1287.30MB

Database Data Size: 1053.80MB

Database Index Size: 233.50MB

wp_woocommerce_sessions: Data: 23.06MB + Index: 1.38MB + Engine InnoDB

wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_order_items: Data: 0.16MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 0.81MB + Engine InnoDB

wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB

wp_2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

wp_2_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_commentmeta: Data: 1.52MB + Index: 0.86MB + Engine InnoDB

wp_2_comments: Data: 1.52MB + Index: 0.55MB + Engine InnoDB

wp_2_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB

wp_2_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB

wp_2_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_2_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_2_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_2_hypeanimations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_options: Data: 1.52MB + Index: 0.06MB + Engine InnoDB

wp_2_postmeta: Data: 6.52MB + Index: 0.59MB + Engine InnoDB

wp_2_posts: Data: 6.52MB + Index: 0.44MB + Engine InnoDB

wp_2_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

wp_2_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

wp_2_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB

wp_2_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

wp_2_vi_wad_ali_orders_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_vi_wad_ali_shipping_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_vi_wad_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_vi_woo_orders_tracking_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

wp_2_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_2_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB

wp_2_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_2_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_2_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_2_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_2_wpmailsmtp_emails_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_2_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_actionscheduler_actions: Data: 9.52MB + Index: 10.13MB + Engine InnoDB

wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_actionscheduler_logs: Data: 7.52MB + Index: 5.03MB + Engine InnoDB

wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_as3cf_items: Data: 261.80MB + Index: 54.95MB + Engine InnoDB

wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_cart_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_commentmeta: Data: 24.55MB + Index: 21.06MB + Engine InnoDB

wp_comments: Data: 20.55MB + Index: 13.09MB + Engine InnoDB

wp_dgwt_wcas_index: Data: 0.34MB + Index: 0.02MB + Engine InnoDB

wp_dgwt_wcas_invindex_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_dgwt_wcas_invindex_doclist: Data: 1.52MB + Index: 0.69MB + Engine InnoDB

wp_dgwt_wcas_invindex_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_dgwt_wcas_invindex_wordlist: Data: 0.13MB + Index: 0.06MB + Engine InnoDB

wp_dgwt_wcas_tax_index: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_ewwwio_images: Data: 1.52MB + Index: 1.72MB + Engine InnoDB

wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB

wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB

wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_frmt_form_entry: Data: 0.05MB + Index: 0.05MB + Engine InnoDB

wp_frmt_form_entry_meta: Data: 0.25MB + Index: 0.20MB + Engine InnoDB

wp_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_frmt_form_views: Data: 6.52MB + Index: 9.06MB + Engine InnoDB

wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB

wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_hustle_modules_meta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB

wp_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB

wp_hypeanimations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_icl_languages_translations: Data: 0.19MB + Index: 0.09MB + Engine InnoDB

wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_strings: Data: 2.52MB + Index: 1.81MB + Engine InnoDB

wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_icl_string_positions: Data: 0.30MB + Index: 0.08MB + Engine InnoDB

wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_string_translations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_translations: Data: 4.52MB + Index: 8.06MB + Engine InnoDB

wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_translation_status: Data: 1.52MB + Index: 0.38MB + Engine InnoDB

wp_iconic_wssv_index: Data: 0.22MB + Index: 0.00MB + Engine InnoDB

wp_legal_pages: Data: 0.19MB + Index: 0.00MB + Engine InnoDB

wp_leopard_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB

wp_leopard_offload_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_lp_popups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_mclean_refs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_ms_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_ns_cloner_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_options: Data: 16.48MB + Index: 2.73MB + Engine InnoDB

wp_parcelpanel_courier: Data: 0.22MB + Index: 0.00MB + Engine InnoDB

wp_parcelpanel_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_parcelpanel_tracking: Data: 2.52MB + Index: 0.05MB + Engine InnoDB

wp_parcelpanel_tracking_items: Data: 0.05MB + Index: 0.05MB + Engine InnoDB

wp_postmeta: Data: 476.95MB + Index: 54.14MB + Engine InnoDB

wp_posts: Data: 119.59MB + Index: 23.11MB + Engine InnoDB

wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_rank_math_analytics_adsense: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_rank_math_analytics_ga: Data: 0.22MB + Index: 0.16MB + Engine InnoDB

wp_rank_math_analytics_gsc: Data: 0.08MB + Index: 0.09MB + Engine InnoDB

wp_rank_math_analytics_inspections: Data: 11.52MB + Index: 0.59MB + Engine InnoDB

wp_rank_math_analytics_keyword_manager: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

wp_rank_math_analytics_objects: Data: 1.52MB + Index: 0.27MB + Engine InnoDB

wp_rank_math_internal_links: Data: 0.47MB + Index: 0.13MB + Engine InnoDB

wp_rank_math_internal_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB

wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_rank_math_sc_analytics: Data: 0.11MB + Index: 0.08MB + Engine InnoDB

wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_scalability_pro_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_sitemeta: Data: 1.52MB + Index: 0.13MB + Engine InnoDB

wp_sm_sync: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_snippets: Data: 0.06MB + Index: 0.03MB + Engine InnoDB

wp_termmeta: Data: 2.52MB + Index: 1.86MB + Engine InnoDB

wp_terms: Data: 0.16MB + Index: 0.16MB + Engine InnoDB

wp_term_relationships: Data: 7.52MB + Index: 4.52MB + Engine InnoDB

wp_term_taxonomy: Data: 0.19MB + Index: 0.17MB + Engine InnoDB

wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_trp_dictionary_en_us_de_de_formal: Data: 1.52MB + Index: 0.52MB + Engine InnoDB

wp_trp_dictionary_en_us_en_gb: Data: 0.48MB + Index: 0.42MB + Engine InnoDB

wp_trp_gettext_de_de_formal: Data: 0.30MB + Index: 0.28MB + Engine InnoDB

wp_trp_gettext_en_gb: Data: 0.27MB + Index: 0.28MB + Engine InnoDB

wp_trp_original_meta: Data: 0.08MB + Index: 0.11MB + Engine InnoDB

wp_trp_original_strings: Data: 1.52MB + Index: 0.41MB + Engine InnoDB

wp_usermeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB

wp_users: Data: 0.19MB + Index: 0.16MB + Engine InnoDB

wp_viwec_clicked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_vi_wad_ali_orders_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_vi_wad_ali_shipping_info: Data: 0.17MB + Index: 0.02MB + Engine InnoDB

wp_vi_wad_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_vi_wbe_history: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

wp_vi_woo_orders_tracking_track_info: Data: 0.17MB + Index: 0.00MB + Engine InnoDB

wp_wacv_abandoned_cart_record: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

wp_wacv_cart_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wacv_email_history: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

wp_wacv_guest_info_record: Data: 0.14MB + Index: 0.00MB + Engine InnoDB

wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wcpt_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB

wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB

wp_wc_order_stats: Data: 0.09MB + Index: 0.08MB + Engine InnoDB

wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

wp_wc_product_attributes_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB

wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_product_meta_lookup: Data: 1.52MB + Index: 1.19MB + Engine InnoDB

wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wfacp_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wmcc_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wmcs_cf: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wmcs_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wmcs_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wmfo_fraud_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wmfo_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_amazon_buyer_index: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_bis_activity: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_woocommerce_bis_notifications: Data: 0.02MB + Index: 0.09MB + Engine InnoDB

wp_woocommerce_bis_notificationsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.13MB + Engine InnoDB

wp_woocommerce_prl_deploymentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_prl_deployments: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_prl_frequencies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_prl_tracking_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_woocommerce_prl_tracking_conversions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_woocommerce_prl_tracking_views: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wpil_broken_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wpil_click_data: Data: 0.05MB + Index: 0.05MB + Engine InnoDB

wp_wpil_ignore_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wpil_keywords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpil_keyword_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpil_keyword_select_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wpil_search_console_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wpil_target_keyword_data: Data: 0.30MB + Index: 0.23MB + Engine InnoDB

wp_wpil_urls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpil_url_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

wp_wpmailsmtp_emails_log: Data: 4.52MB + Index: 0.38MB + Engine InnoDB

wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB

wp_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wtbp_tables: Data: 0.03MB + Index: 0.00MB + Engine InnoDB

wp_yith_ywrac_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_yookassa_payment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

aco_product_table: 1

attachment: 109388

br_product_tab: 5

br_tabs_location: 1

cookielawinfo: 6

ct_size_guide: 2

custom_css: 2

def_reg_fields: 10

elementor_library: 117

forminator_forms: 3

jt-product-table: 1

language_switcher: 4

nav_menu_item: 38

ninja-table: 2

oembed_cache: 43

page: 23

polylang_mo: 3

portfolio: 8

post: 7

postman_sent_mail: 5

product: 1582

product_variation: 7452

product-notices-cpt: 12

question_answer: 18

revision: 10

shop_coupon: 14

shop_order: 572

shop_order_refund: 42

snitch: 27

taxopress_logs: 898

team: 4

vi_wad_draft_product: 2680

viwec_template: 15

w_default_attributes: 1

wacv_email_template: 3

wc_order_email: 1

wc_order_status: 10

wc_product_table: 1

wcpf_item: 4

wcpf_project: 1

wcsts_ticket: 23

wcsts_ticket_message: 43

wfacp_checkout: 1

wpc_product_table: 1

wpcode: 2

wpt_product_table: 1

wpwautoposterlogs: 2

wpwsapquickshare: 1

xlwcty_thankyou: 1

yith_wc_surveys: 5

yith-wccos-ostatus: 3

yith-wcgpf-feed: 2

yith-wcgpf-template: 1

ywrac_email: 2

### Security ###

Secure connection (HTTPS): 

Hide errors from visitors: 

### Active Plugins (59) ###

Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31

Auto Tag Creator: by Ecreate Infotech – 1.0.2

Autoptimize: by Frank Goossens (futtta) – 3.1.5

Cancel order request for WooCommerce: by PI Websolution – 1.2.99

Classic Editor: by WordPress Contributors – 1.6.2

Code Snippets: by Code Snippets Pro – 3.2.2

CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8

Elementor Pro: by Elementor.com – 3.10.2

Elementor: by Elementor.com – 3.10.2

EWWW Image Optimizer: by Exactly WWW – 6.9.3

Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5

Instant Indexing: by Rank Math – 1.1.16

Featured Products First for WooCommerce: by WooCommerce  Expert - WooCommerce Developer - Featured Product First for WooCommerce Plugin Developer – 1.9.5

Flexible Checkout Fields PRO: by WP Desk – 3.5.1

Flexible Checkout Fields: by WP Desk – 3.5.4

Forminator: by WPMU DEV – 1.22.1

GTranslate: by Translate AI Multilingual Solutions – 2.9.15

HTML Editor Syntax Highlighter: by James Bradford – 2.4.4

WPCode Lite: by WPCode – 2.0.6

Media File Renamer: Rename Files (Manual or Auto) (Pro): by Jordy Meow – 5.5.5

Savoy Theme - Content Elements: by NordicMade – 1.6.1

Savoy Theme - Settings Panel: by NordicMade – 1.2.1

Savoy Theme - Wishlist: by NordicMade – 2.4.2

Parcel Panel Order Tracking for WooCommerce: by Parcel Panel – 2.8.0

Product Notices for WooCommerce: by CloudRedux – 1.3.1

Rank Math SEO PRO: by Rank Math – 3.0.28

Rank Math SEO: by Rank Math – 1.0.107.3

Rank Math SEO: by Rank Math – 1.0.107.3

Shortcode in Menus: by Gagan Deep Singh – 3.5.1

SVG Support: by Benbodhi – 2.5.5

Tumult Hype Animations: by  – 1.9.7

WooCommerce Product Table PRO: by WC Product Table – 2.5.0

Ship Estimate for WooCommerce: by Richard Lerma Design & Development – 1.4.12

WooCommerce Locations Pack: by dangoodman – 1.9.0

Product Feed ELITE for WooCommerce: by AdTribes.io – 3.9.9

Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 2.0.18

Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.18

ALD - Aliexpress Dropshipping and Fulfillment for WooCommerce: by VillaTheme(villatheme.com) – 1.1.8

WooCommerce Back In Stock Notifications: by WooCommerce – 1.3.2

WooCommerce Conversion Tracking Pro: by weDevs – 1.0.7

WooCommerce Conversion Tracking: by weDevs – 2.0.10

WooCommerce Email Template Customizer Premium: by VillaTheme – 1.1.16

WooCommerce Free Shipping Bar Premium: by VillaTheme – 1.1.16

CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.2.2

WooCommerce Orders Tracking Premium: by VillaTheme – 1.1.4

WooCommerce PayPal Payments: by WooCommerce – 2.0.2

WooCommerce Photo Reviews Premium: by VillaTheme – 1.3.7

WooCommerce Support Ticket System: by Lagudi Domenico – 16.5

WooCommerce: by Automattic – 7.3.0

Hustle: by WPMU DEV – 7.6.4

WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 4.0.8

Related Products for WooCommerce: by WebToffee – 1.4.7

YITH WooCommerce Custom Order Status Premium: by YITH – 1.18.0

Leira Letter Avatar: by Ariel – 1.3.7

WP Mail SMTP Pro: by WPForms – 3.7.0

Nginx Helper: by rtCamp – 2.2.2

Wordfence Login Security: by Wordfence – 1.0.12

WP STAGING PRO - Backup Duplicator & Migration: by WP-STAGING – 4.6.0

WP Offload Media: by Delicious Brains – 3.1.0

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.8.1

WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: –

Force SSL: –

Currency: USD ($)

Currency Position: left

Thousand Separator: ,

Decimal Separator: .

Number of Decimals: 2

Taxonomies: Product Types: simple (simple)

variable (variable)

Taxonomies: Product Visibility: featured (featured)

outofstock (outofstock)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: –

Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #769 - /shop/

Cart: #770 - /cart/

Checkout: #771 - /checkout/

My account: #772 - /my-account/

Terms and conditions: #105483 - /terms-of-service/

### Theme ###

Name: Savoy Child

Version: 1.0

Author URL: http://www.nordicmade.com

Child Theme: 

Parent Theme Name: Savoy

Parent Theme Version: 2.7.8

Parent Theme Author URL: http://www.nordicmade.com

WooCommerce Support:
This topic was modified 3 years, 3 months ago by alexliii.
Viewing 5 replies - 1 through 5 (of 5 total)
Plugin Support adamewww
(@adamewww)

3 years, 3 months ago
Hi alexliii,

There’s a current issue with WP Offload Media and BuddyBoss that’s being investigated, however, I don’t see you are using buddyboss. In order to get a better idea would you be willing to generate a debug log:
1. Go to the support tab of the plugin settings and check the box for Debugging and save.
2. In the support tab, click the link that says “Clear Log”
3. Have a user upload an image
4. Go back to the support tab and click on the “Download Log” button
5. Uncheck Debugging and save.
6. Send the log and the name of the image over to us directly at https://ewww.io/contact-us/
Plugin Support adamewww
(@adamewww)

3 years, 2 months ago

As this is an issue between multiple plugins and we are working on it via direct emails, I’m going to resolve this here.

bloomface
(@bloomface)

2 years, 10 months ago

Same problem happens to me when switching between SiteGround CDN and Easy IO. Flushing CDN cache does not work. The only fix I know is to change filename.

Plugin Support adamewww
(@adamewww)

2 years, 10 months ago

Hi bloomface,

I would recommend contacting us directly with the specifics of the issue you are seeing and your system info from the support tab of the plugin settings: https://ewww.io/contact-us/
bloomface
(@bloomface)

2 years, 10 months ago
Well what to say… in a perfect world users would find answers when searching the Internet, but here we are led away from the public square to debug the issue in secrecy. So frustrating when people don’t share fixes. I will not work for free. It is very easy to replicate:

1. SiteGround > create new site
2. Install WordPress
3. Enable Easy IO CDN (premium)
4. Switch to SiteGround CDN (premium)
5. Switch back to Easy IO and image urls are missing

Best wishes on your plugin
- This reply was modified 2 years, 10 months ago by bloomface.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘issue: Could not retrieve file path’ is closed to new replies.