Plugin Support
Jasmine
(@hyenokian)
Dear @lokendrayadav,
Thank you for the topic.
I want to mention, that we need more information for further investigation of your case.
So, please provide us with the following information.
- The Poll version you are using
- The PHP version you are using
- The WordPress version you are using
- A short video where the problem can be displayed
- Please let us know whether we understand the case correctly.
The poll is saved, however, it takes longer to load.
Looking forward to your reply.
Thank you.
Here is another Screenshot
https://ibb.co/yWthjDr
Plugin Support
Jasmine
(@hyenokian)
Dear @lokendrayadav,
Thank you for your reply and the info.
Most presumably, you are currently experiencing an individual case.
So, we need more information for a thorough investigation of your case.
Please contact us via this form for further discussion. Our customer care specialists are ready to check the case and provide a solution as soon as possible.
Thank you.
Plugin Support
Jasmine
(@hyenokian)
Dear @lokendrayadav,
We’re closing this ticket for now as we last heard from you 3 days ago.
If the query is unresolved, please contact us via this form for further discussion as you are experiencing an individual case. Our customer care specialists are ready to check the case and provide a solution for you.
For a new query, feel free to open a new topic. Our customer care specialists will be happy to help you.
Thank you.
