Issue in your plugin

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  • Plugin Support Antonio Candela

    (@antoiub)

    7 months, 2 weeks ago

    Hello @laurapn ,

    Thank you for reachiing out.

    I am sorry to hear that. If the React app is failing to load correctly, you can open your browser console to see the exact error message that will tell us why it’s breaking.

    If only some dashboard panels are crashing, it could be due to either:

    1. REST API issues, in this case, you’ll see an error in the browser console related to /wp-json/complianz/v1/. If this is the case, please check here.
    2. Insufficient server resources, sometimes the site doesn’t have enough PHP memory or processing capacity. You can check your PHP variables (like memory_limit, max_execution_time, etc.) to see if they’re in a normal range.

    Could you please send us both the console errors and the PHP configuration info? The more details we have, the easier it will be to identify what’s happening.

    I hope this helps.

    Best regards,
    Antonio

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