Issue on update

  • Resolved alexzaragoza21

    (@alexzaragoza21)


    8 years, 4 months ago

    Your plugin is really the best. I was able to display all the post that I want to appear on the carousel. Truly, It was exceptional. However, when I updated the plugin, it all went wrong. It just displays pure blank white background. I am using generate press as my theme and site origin as page builder. I tried to disable and reinstall it many times nothing happened. I also tried to disable all the plugins that I currently installed on my web but still its does not work. Please help me. Thank you in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author rameez_iqbal

    (@rameez_iqbal)

    8 years, 4 months ago

    Hi, Can you please provide url to have a look?

    Regards

    Thread Starter alexzaragoza21

    (@alexzaragoza21)

    8 years, 4 months ago

    Thank you for your fast response, I really appreciate it. your team is the best. By the way, I am actually developing locally, I did not make it clear. I was wrong by saying “web” last time. Is there other way that you can figure out the problem in the plugin without looking at my site?

    Thread Starter alexzaragoza21

    (@alexzaragoza21)

    8 years, 4 months ago

    One more thing that I noticed with the plugin, maybe this could help. Every time that I search it directly on my dashboard add new plugin, it was still on the previous version. Then, when you activate it, the update notice will appear eventually. Am I only the one experiencing it? (I set my clock properly and my computer is working well)

    Thread Starter alexzaragoza21

    (@alexzaragoza21)

    8 years, 3 months ago

    Issue solved. I figured out the problem. It was my outdated PHP version/local web server that probably causes the error. When I updated it, it all went back perfectly. Thanks for your assistance Rameez Iqbal (webcodingplace team). I wish for the success of this plugin and your entire company.

    Plugin Author rameez_iqbal

    (@rameez_iqbal)

    8 years, 3 months ago

    That’s great.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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