Issue: Popup Builder Box Shadow

  • Resolved Lysander Fontyn

    (@zerofisher)


    2 years ago

    Hello everyone,

    I’ve recently purchased a Spectra Pro license and used the Popup Builder. I’ve applied box shadow to the Popup Builder block, although it’s not visible on the website. I’ve discovered that the shadow appears whenever I change the overflow property of the block in the CSS from false to true. I have tried overriding this with custom CSS in WordPress but have had no luck. Would it be possible for me to resolve this myself, or will I have to wait for the Spectra team to fix this?

    Thanks in advance,
    Lysander

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mohsin Ghouri

    (@mohsinbsf)

    2 years ago

    Hi @zerofisher,

    Thanks for getting in touch with us.

    I have checked on my installation and it is working fine, here is the reference video: https://d.pr/v/uQDVCe

    Please let me know if I am missing something.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter Lysander Fontyn

    (@zerofisher)

    2 years ago

    Hello @mohsinbsf,

    Thank you for your response. I’m not using the same Popup Builder template as in your video; I’m having this problem with the Info Bar. I have recorded a video for you to demonstrate the problem: https://youtu.be/qViINoZIbSY.

    Sincerely,
    Lysander

    Mohsin Ghouri

    (@mohsinbsf)

    2 years ago

    Hi @zerofisher,

    Sorry for the inconvenience caused to you.

    I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help investigate the issue further and assist you.

    Have a nice day!

    Thread Starter Lysander Fontyn

    (@zerofisher)

    2 years ago

    Dear @mohsinbsf,

    It’s okay, it’s only a minor detail. I appreciate your help so far.
    My colleague has opened a support ticket and referred to this thread.

    Best regards,
    Lysander

Viewing 4 replies - 1 through 4 (of 4 total)

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