Issue while trying to configure the plugin

  • Resolved chaaampy

    (@chaaampy)


    2 years, 4 months ago

    Hello everyone,

    I have an issue when Im trying to configure the plugin.
    Im building a website in local, and when I want to allow the plugin to use my IG personnal account, the tokens page where Im redirected remains blank.
    Can you help me ?

    Cheers,

    • This topic was modified 2 years, 4 months ago by chaaampy.
Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    2 years, 4 months ago

    Hi @chaaampy,

    Thank you for contacting us! Please try using our tool and guide here to manually connect your account: https://smashballoon.com/doc/manually-connect-your-instagram-account-using-an-access-token/. If you have any issues with getting redirected back to the page where you enter the account ID and access token, you can go to this URL on your site to go directly to this page without having to leave and be redirected back: <localhost or you local domain>/wp-admin/admin.php?page=sbi-settings&manualsource=true

    I hope this helps! If you are still unable to connect the account, please let us know.

    Best regards,
    Louis

Viewing 1 replies (of 1 total)

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