• Resolved Isobel M.

    (@isommers)


    Debug code: BMI-Gout2Fzq-94263

    Tried to create a staging site to restore an old backup on to test, and it failed. Also failed to restore the backup on a different site.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @isommers,

    Thank you for the feedback! We will be checking the issue with the staging site and the restoration attempt, and provide you a solution very soon.

    Plugin Author iClyde

    (@iclyde)

    Hi @isommers

    Please enable WP_DEBUG and WP_DEBUG_DISPLAY in the wp-config.php file and try to create staging site again.

    Our plugin was unable to detect related errors due to hidden errors.

    Your backup seem to fail due to low execution time value of your php.ini config.

    In terms of restoration, please provide another debug code form the site where you tried to restore.

    Warning: Please be aware if you restore some backup on staging site, but the backup file that you want to use have same table_prefix as the “host” site where you created that staging site, your host site database will be replaced with restored tables, please double check it always when restoring the site on staging.

    Plugin Support MixHa

    (@mixha)

    Hello @isommers ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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