Issue with Custom Breakpoints Not Working

  • Resolved giuseppe4888

    (@giuseppe4888)


    1 year, 2 months ago

    Hello,

    I’ve noticed that upon updating the plugin from version 2.06 to 2.2.0, the custom breakpoints in Elementor no longer work and they don’t even appear in the footer editor anymore. When reverting back to version 2.0.6, everything functions normally. Can you resolve this in future updates?

    This issue is critical because without the custom breakpoints functioning properly, I cannot update the plugin without having to completely change the layout of the site to adapt it to Elementor’s default breakpoints. We use mobile up to 767px and tablet up to 1280px.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ankush Thakare

    (@iankusht)

    1 year, 2 months ago

    Hi @giuseppe4888,

    We tried to replicate the issue on our end by setting custom breakpoints in Elementor, just as you mentioned—767px for mobile and 1280px for tablets. We also created a header and set different designs for each breakpoint. After updating to version 2.2.0, everything remained the same, and the custom breakpoints worked as expected.

    For reference, we’ve recorded a screencast: https://d.pr/v/F12ogN

    Could you share more details or specific steps so we can reproduce the issue exactly as you’re experiencing it? If needed, you can also reach out to us through our support portal, and we’d be happy to check this further for you.

    Looking forward to your response!

    Kind Regards,
    Ankush 🙂

    Thread Starter giuseppe4888

    (@giuseppe4888)

    1 year, 2 months ago

    Hi Ankush,

    Thanks so much for the reply. In the following days, we will send a screencast of the issue directly to support, so we can pinpoint the problem together.

    Best,
    – Giuseppe

    Ankush Thakare

    (@iankusht)

    1 year, 2 months ago

    Hi @giuseppe4888,

    Could you please confirm if you have opened a ticket with us sharing the screencast. We are looking forward to hearing from you.
     
    Kind regards,
    Ankush 😊

    Ankush Thakare

    (@iankusht)

    1 year, 1 month ago

    Hi @giuseppe4888,
     
    It’s been a while since my last response, and we haven’t heard back from you. I hope the solution shared earlier helped resolve your issue!
     
    I’ll mark this thread as resolved due to inactivity. If you still need assistance, feel free to reply here or start a new thread for any other questions related to this plugin. We’re always here to help!
     
     
    Kind regards,
    Ankush 😊

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Viewing 4 replies - 1 through 4 (of 4 total)

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