• Resolved barteeek

    (@barteeek)


    I’m experiencing an issue where my custom fields are missing from the CSV export. Could you please investigate why these fields aren’t appearing and provide a fix as soon as possible? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @barteeek,

    We’ve just tested this on our end and everything seems to be working correctly. We haven’t received any reports about missing fields from our other clients either, so it’s a bit of a mystery!

    Would you please let us know exactly what kind of data or custom fields you are trying to export? If you could share a screenshot of your setup and the resulting CSV, it would be very helpful for us to track down what’s going wrong.

    For a more deeper check, please reach out more via landing. We’d love to take a closer look at your specific site to get this fixed as soon as possible.

    Best regards,

    M Mahbub

    Thread Starter barteeek

    (@barteeek)

    I send you access to site via your form

    Thread Starter barteeek

    (@barteeek)

    I tested the latest version on two other servers, and when exporting attendees with custom fields, the value appears as ="".

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @barteeek,

    We have already provided you with a custom solution to bridge the gap for now. We will obviously include a permanent fix for this in our official release.

    Our team is currently finalizing the QA (Quality Assurance) process, and we plan to push the next update tomorrow once everything is fully verified.

    Thank you for your patience and for helping us make the plugin better!

    Best regards,

    M Mahbub

Viewing 4 replies - 1 through 4 (of 4 total)

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