Issue with custom form

Resolved Stark Digital Media Services Pvt Ltd
(@starkinfo)

10 years, 10 months ago

Hello Scott,

I am using your plugin version 1.9.4.1. But on my custom form i am facing error of ‘JavaScript and Cookies are required in order to register. Please be sure JavaScript and Cookies are enabled in your browser, and reload the page.’ I go through https://ww.wp.xz.cn/support/topic/update-1904-woocommerce-new-customer-account-checkout-problem this forum. But it not helps me. If i deactivate your plugin then my form is working but i need your plugin for my site. I read a some forums and found that you are giving a quick reply to questions.

Thanks,
Sajid

https://ww.wp.xz.cn/plugins/wp-spamshield/

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor redsand
(@redsand)

10 years, 10 months ago

Hi Sajid,

I’m sorry to hear about the issue you’re having and I’ll be happy to help.

If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.

Please take special note of Troubleshooting Step 9 and FAQ #9 as they relate specifically to the issue you are dealing with, and will give you the steps to proceed forward.

From the Troubleshooting Guide:

If this message comes up consistently even after JavaScript and cookies are enabled, then there most likely is an installation problem, site configuration issue, plugin conflict, or JavaScript conflict.

If those don’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you (and anyone else who is experiencing the same issue).

– Scott

Thread Starter Stark Digital Media Services Pvt Ltd
(@starkinfo)

10 years, 10 months ago

Thanks for a quick reply. Ok, I will go through Troubleshooting Guide. I hope this would fix my issue.

Plugin Contributor redsand
(@redsand)

10 years, 10 months ago

You are very welcome. 🙂

It that doesn’t take care of things for you just submit a support request at the link above and we’ll help you get things fixed up.

Viewing 3 replies - 1 through 3 (of 3 total)

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