Issue with Customizer

  • Mabusa Sebobane

    (@mabusasebobane)


    1 year, 5 months ago

    The plugin is great but it freezes the site every time I tried to add the Terms and Conditions page through Customizer.

Viewing 1 replies (of 1 total)
  • Plugin Author WPCharitable

    (@wpcharitable)

    1 year, 5 months ago

    @mabusasebobane Thanks for reaching out.

    Can you do some things so our team can take a closer look?

    1. First can you provide step by step instructions on what you’re doing to reproduce the issue? Includes exactly when it “freezes” (feel free to even seen a screenshot if there’s a UI or spinner then it “freezes”).
    2. Can you also try the same steps with all plugins but Charitable (including page builders, etc.) deactivated and on a default WordPress theme?
    3. Copy and paste the information in Charitable’s Tools->System Info into pastebin.com and share with us that link.

    Thanks for saying the plugin is great, so let’s make this even better and try to see what might be the problem.

    Thanks!

Viewing 1 replies (of 1 total)

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