Issue with Elementor Integration After Recent Update

  • Resolved oritopo

    (@oritopo)


    1 year, 6 months ago

    Hi Paid Memberships Pro Support,

    After one of the latest updates to the plugin, I’ve encountered an issue with the integration in Elementor.

    Specifically, while the elements I’ve set to require a specific membership level work as expected and only display to users with the required membership level, there seems to be a bug affecting inner sections in Elementor. These inner sections are visible to everyone, even though I’ve configured them to require a specific membership level.

    Could you please assist with resolving this issue?

    Thank you in advance for your help.

    Best regards,
    Ori

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    1 year, 6 months ago

    Hi there, thank you for reaching out to the Paid Memberships Pro team.

    This is likely caused by Elementor’s built-in caching functionality.

    Elementor has introduced experimental caching functionality through Element Cache in an effort to speed up your site.

    We advise not to cache dynamic elements and membership-related content on pages like your membership checkout, account, and profile editing pages, as these areas frequently change based on each individual member.

    To turn off caching for those specific elements, edit the Elementor page, click on the element containing the Paid Memberships Pro shortcode, click on the Advanced tab and scroll down to ‘Cache Settings’. Select ‘Inactive’ from the dropdown.

    A comprehensive guide on how to do this can be found in Elementor’s documentation at https://elementor.com/help/element-caching-help/

    If you have any other questions or feedback related to your request, please reach out to us on https://paidmembershipspro.com/support and we’d be happy to help.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    tom.andersen

    (@tomandersen)

    1 year, 4 months ago

    This is a serious security issue. Your restricted content could be personal details, etc.

Viewing 2 replies - 1 through 2 (of 2 total)

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