• Resolved Kashif Rafique

    (@logichub)


    Can you help me in fixing this issue? Elementor template shortcode is not displaying its content, instead it just displays the shortcode as it is.

    1. I created an Elementer Template for FAQ using Elementor Accordion. It generated a shortcode [elementor-template id="1234"].
    2. I created 2 tabs for Ingredients and FAQ.
    3. Ingredients section perfectly rendered its content, however, FAQ section just displayed the shortcode as it is as shown in the screen shot: https://share.getcloudapp.com/4guOQ0o9.
    4. yikes_woo_products_tabs meta key for said product contains following:
    a:2:{
    	i:0;
    	a:3:{
    		s:5:"title";s:11:"Ingredients";s:2:"id";s:11:"ingredients";s:7:"content";s:80:"<ul><li>Aqua (water)</li><li>Glycerin</li><li>Phenoxyethanol</li></ul>";
    	}
    	i:1;
    	a:3:{
    		s:5:"title";s:3:"FAQ";s:2:"id";s:3:"faq";s:7:"content";s:30:"[elementor-template id="7652"]";
    	}
    }

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @logichub

    I just tested using a shortcode in a tab and it rendered correctly.

    Did you try adding it under both the “Visual” and “Text” tab? Both worked for me, but maybe Elementor needs it under the Text tab.

    If that doesn’t work, please try turning on Page Builder Compatibility:
    https://yikesplugins.com/support/knowledge-base/page-builder-compatibility/

    If none of those things work, you will need to contact Elementor. Some page builders (like Divi) are just not compatible with our plugin.

    Thank you.
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @logichub,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 2 replies - 1 through 2 (of 2 total)

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