Hi @leadology
If the preview looks good, but the published form looks different, this is usually caused by theme styling that isn’t loaded in the preview.
Could you please give me a link to your form so I can take a look and see if there is a simple CSS snippet that may fix your issue?
Best,
Nathanael.
Hi Nathanael,
Thanks for your help with this. You are appreciated. Here is an example of way too much spacing when the form on our contact us page is perfect. Have a great day! https://franchisepressreleases.com/listing/pokeworks-turns-up-the-heat-with-hawaiian-hot-plates-a-taste-of-the-islands-now-nationwide/
hi @leadology
I’m seeing br tags added in the code of your page that should not be there and that are not coming from our plugin. These are causing extra line breaks and the excess spacing you are seeing. It seems that there might be something unique about your setup that’s causing the problem.
To help diagnose the issue and determine if anything on your site is interfering with Formidable, we recommend following the steps in this guide: https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict
We understand that testing like this on a live site can be challenging, so we suggest creating a copy of your site (a staging site) and performing the testing on that. You can create a staging site by copying your site using free plugins like All in One WP Migration or Duplicator, or by asking your host to create a staging site for you.
If you have any questions about this or need further assistance, please don’t hesitate to ask. We’re here to help.
Best regards,
