Issue with imported data

  • Resolved sidjay

    (@sidjay)


    1 year, 2 months ago

    Hi, I’m testing your free plugin to create a members directory for a non-profit making.

    I tested the import feature with a very small cvs file. Importation works well (with 2 members : A and B). Data are correct. But, when I update on of these 2 members (any field : adresse, telephone….), something weird happens : if I update member A, all the member B’ s informations (all the fields) are replace by the member A’s informations !
    If I update member B first, it the other way around : A’ informations are replace by B’ informations….

    Can you help me with this issue ? Thanks.

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  • rashed848

    (@rashed848)

    1 year, 2 months ago

    Hello sidjay !

    Thank you for bringing this issue to our attention. This sounds like an unusual behavior, and we’d be happy to help you resolve it.

    Kindly reach out to our technical support channel via our website so we can investigate the issue directly on your site and provide a solution.

    We appreciate your patience, and we’ll do our best to assist you promptly!

    Best regards,

    Thread Starter sidjay

    (@sidjay)

    1 year, 2 months ago

    ok thanks, I have reached your support.

    • This reply was modified 1 year, 2 months ago by sidjay.
Viewing 2 replies - 1 through 2 (of 2 total)

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