Issue with Jetengine

  • Resolved villelai

    (@villelai)


    2 years ago

    Hi! There are some posts about disappearing meta fields in Woocommerce products. I have also same problem. Meta/custom fields added with Jetengine are not visible on product page when latest version of Content Control plugin is installed. Not every product is affected. With 2.1.0 everything is working. Please fix the problem.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Kim L

    (@kimmyx)

    2 years ago

    Hi @villelai,

    Sorry to hear you encountered issues with your product meta fields.

    We might need to take a closer look so we can troubleshoot properly.

    Could you send us a message at Get Support – Content Control Plugin?

    We’ll wait for your email! 🙏

    cgunsder

    (@cgunsder)

    2 years ago

    Wanted to drop a comment in here as well, we are having the exact same issue! Any dynamic field attached a JetEngine post type is not displaying when the plug-in is active (even if there are no restrictions, or all restrictions are turned off).

    Plugin Support Kim L

    (@kimmyx)

    2 years ago

    Hi @cgunsder,

    Thanks for the comment! Our developers are currently looking into this.

    If you have more information you’d like to share privately, kindly send us a message at Get Support – Content Control Plugin.

    We’ll wait for your email! 🙏

    Plugin Author Daniel Iser

    (@danieliser)

    2 years ago

    @villelai, @cgunsder – This is likely related to the REST API restrictions we were essentially forced to add.

    Prior we explicitly didn’t filter/restrict the REST API at all.

    We knew there might be side effects such, we saw and patched a few in WooCommerce editor initially for example.

    Can either of you take one of our test sites and duplicate the issue? I can fix it quickly if we can reliably test the issue.

    If so one of our team should be able to help you get into a site if you submit a ticket via https://contentcontrolplugin.com

    Plugin Author Daniel Iser

    (@danieliser)

    1 year, 11 months ago

    @villelai, @cgunsder – Please retest with v2.4.0 and let us know if this is still an issue.

    Thread Starter villelai

    (@villelai)

    1 year, 10 months ago

    Thank you. The problem is now fixed.

    Plugin Author Daniel Iser

    (@danieliser)

    1 year, 10 months ago

    @villelai – Thanks for confirming!!

Viewing 7 replies - 1 through 7 (of 7 total)

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