@dataonmyview,
Sorry you’re having issues here…
Can you please provide a copy of your system report so I can see if I can find a known issue here: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/
Additionally, can you describe the issues you’re encountering on the course builder? The builder uses Javascript and could be affected by other plugins having JS on the builder page. You can follow step 3 here (https://codex.ww.wp.xz.cn/Debugging_in_WordPress) to open your JS console and let me know if you see any errors there.
It may also help to enable WP_DEBUG and WP_DEBUG_LOG then check your debug.log file and see if there are any errors being generated by LifterLMS or other plugins that could explain these issues: https://codex.ww.wp.xz.cn/WP_DEBUG
Thanks,
H @thomasplevy
Attached the system information below. Also updated the WP_DEBUG code in wp-config.php file. I haven’t seen any error.
Is there any other way to fix the builder page?
System Info File:
https://drive.google.com/file/d/1G2ZeTiUzNBn0rYnyp3fofG1trodxbe6F/view?usp=sharing
Attached the sample course page URL, http://dataap.org/dska/course/how-to-build-a-learning-management-system-with-lifterlms/
click the enroll button and it is not taking to next page.
Thanks
Hari
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This reply was modified 8 years, 3 months ago by
dataonmyview.
@dataonmyview,
You don’t currently have any of the LifterLMS required pages configured so the checkout can’t function as it needs a checkout page (which doubles as free enrollment too) to work: https://lifterlms.com/docs/lifterlms-required-pages/
Can you describe what’s happening on the builder? Can you checkout step 3 here and open your dev console to see if there are any error messages being reported in Javascript: https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Thanks,
HI @thomasplevy,
Yes, You are correct. The pages are not configured properly. Also all other pages. Is there any option to uninstall and reinstall to have fresh installation? I have tried uninstalling but the data has resided in the database. I want to perform the complete reinstallation.
Even we tried to update the wp-config file with below code but it was not worked.
define( ‘LLMS_REMOVE_ALL_DATA’, true );
Regarding the builder issue, I have checked with dev console but there was no error found. Attached the screenshot below.
https://drive.google.com/open?id=1vBmiB9mhtIVCExFE6QCX3zVbn1eGXz9B
Thanks
Hari
After adding the constant to your wp-config.php file you need to deactivate LifterLMS and then the data will be removed.
The required pages will only be deleted if they’re configured as an option though so if you’ve created pages called “My Courses” but not configured it as the dashboard it won’t be deleted.
All custom tables will be deleted, all LifterLMS options, etc…
I can’t figure out why your builder simply wouldn’t load without an error…
Can you open the dev console again and type the following into the console area:
wp.heartbeat (hit enter)
Then
llms_builder (hit enter)
and let me know what you see on the console after each…
Can you try disabling all plugins except LifterLMS and see if that helps?
Hi
I have attached the screenshot. Please check it.
https://drive.google.com/open?id=1l_01n-mu4Lp8AHhbtkUmDu40eXlEY9ww
we have hosted multiple sites with multiple plugins so it is very tough to disable the plugins since it will affect the live site but let us give a try.
If we add and save the code define( ‘LLMS_REMOVE_ALL_DATA’, true ); our site went down. I think, this line of code not supported.
Thanks
Hari
@dataonmyview,
This makes it look like neither LifterLMS nor WordPress core Javascript assets are loading… I haven’t ever seen this happen before and the only explanation I could guess at is that your theme or one of your plugins is removing our Javascript files.
Have you upgraded to the latest LifterLMS release?
Have you tried clearing your local browser cache and any server-level caches?
If you disable all non LifterLMS plugins and switch to a theme like Twenty Seventeen does this issue persist?
Who’s hosting your site?
I’m sorry for all the questions… I simply cannot figure out what’s happening here.
