Issue with LiteSpeed Cache

  • Resolved oozy9652

    (@oozy9652)


    1 year, 2 months ago

    We have a few issues when LiteSpeed Cache is enabled and we would like them to get resolved 🙂

    Our website main version is in French, and is translated to English using WPML.

    First of all, on the webpage, Neo X Builder, English Version, when you click on any items, it loads and then fails. French version is working flawlessly.

    If we disable LiteSpeed Cache, the bundle builder in English is functioning properly.

    Same thing for Slider Revolution. The preview tool in Slider Revolution doesn’t work when LiteSpeed Cache is enabled. There is an error saying “The parameter “success” is a must”. When LiteSpeed Cache is disabled, it’s working fine.

    Please let me know if you need further informations

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support litetim

    (@litetim)

    1 year, 2 months ago

    @oozy9652
    We have a fix for WPML that can be applied. You can go to LSCWP => Toolbox => Beta Test => click on Master then on update. Your LSC should be updated to 7.0.0.1

    Please tell me if the update fixed your issue 🙂

    Thread Starter oozy9652

    (@oozy9652)

    1 year, 2 months ago

    Hello!

    For both our issues (Bundle Builder and Slider Revolution), the problem is still there.

    Plugin Support litetim

    (@litetim)

    1 year, 2 months ago

    @oozy9652 please create and share and report ID
    This can be done from LSC => Toolbox => Report => click on “Send to Litespeed” and grab the report ID generated.

    Thread Starter oozy9652

    (@oozy9652)

    1 year, 2 months ago

    Hello

    Last Report Number: JESLWZMY

    Last Report Date: 03/27/2025 20:35:42

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 2 months ago

    just a quick test, if you go to toolbox – > import/export -> reset default , how does it go with default setting ?

    Thread Starter oozy9652

    (@oozy9652)

    1 year, 2 months ago

    @qtwrk @litetim

    Hello, we still have both issues. We are very eager to get that fix. What can be done?

    Thanks guys

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 2 months ago

    yeah , could you please confirm me if default setting works or not ?

    Thread Starter oozy9652

    (@oozy9652)

    1 year, 2 months ago

    No it is not working with default settings

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 2 months ago

    okay , please grab the HTML source code , on both case of plugin with default setting , and plugin disabled, compare it over https://www.diffchecker.com/ and share comparison result

    Thread Starter oozy9652

    (@oozy9652)

    1 year, 2 months ago

    Hello!

    There is the difference :

    https://www.diffchecker.com/n6eXYfvn/

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 1 month ago

    is that default setting ? it should not have such huge difference

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will check further.

Viewing 11 replies - 1 through 11 (of 11 total)

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