Hello, we’re experiencing issues with multiple polls on this page. When a user votes in the first poll, the results message appears for the next two as well. Not ideal as it’s been designed as a quiz. This wasn’t happening before I published. Any ideas on what could be causing this?
The page I need help with: [log in to see the link]
Make sure that it does not store a strong cache and that the webpage where the poll is located does not become static(HTML).
Clear all the caches and check whether the issue persists or not. Make sure, the cache is not generated on the page where the given poll is located. After clearing the caches, please try to check the case with either the Incognito mode or another browser/device.
Please, check again and let us know about the outcome.
Thanks for your response Jasmine. We tried clearing the cache and ended up removing hummingbird to see if it was causing the issue, and tested across multiple browsers in Incognito mode. Unfortunately, the problem is still there: when a user clicks on the first question, it triggers the responses for every question on the page (ie number two appears before they’ve clicked on it). Worryingly a few times when I was testing it no response appeared.
Our Development Team has checked and noticed that there was an issue in this regard. The problem will surely be fixed in the upcoming update of the plugin.
For now, please contact us via this form for further discussion. Our Development Team will provide you with the new fixed zip file as soon as possible.
