• Resolved Sanjeet Sagar

    (@rohaan9)


    Dear Support Team,

    I am experiencing a bug related to package subscriptions. Here’s the issue:

    1. I first purchased the free package, and then later upgraded to a paid package.
    2. After canceling the paid package, I opted to switch back to the free package. However, I am receiving the following message: “You already have activated a Free package previously.”
    3. When I visit the account subscription section, it displays: “You have not subscribed to any package yet.”

    It seems like there is a conflict in how the plugin handles the transition between free and paid packages. Could you please assist in fixing this issue?

    Thank you for your support!

    Best regards,

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