Plugin Author
Nitesh
(@nitesh_singh)
Hello @absweb ,
Thank you for reaching out — we’re happy to assist!
We’ve looked into your query regarding the 2025 theme. After activating the Ultimate Auction plugin on our test server, we were unable to reproduce the issues you mentioned — both the footer and scrollbar appear to be functioning normally.
You can view a short screen recording here:
👉 https://uploadnow.io/en/share?utm_source=13n0Prd
We also checked your site:
🔗 https://pnb.vud.mybluehost.me/website_18a0c7c9/
It appears you are using the “PCAuction25” theme.
If you would like us to investigate the issue with your theme “PCAuction25″, please provide the theme ZIP file, following the official WordPress guidelines.
If you need any assistance with the process, please don’t hesitate to reach out.
Thank you!
Thread Starter
absweb
(@absweb)
I am not sure why this got marked as resolved. It hasn’t been resolved yet.
Thread Starter
absweb
(@absweb)
Thanks Nitesh! I got your response. I have uploaded video of the issue and a copy of the theme. Let me know if you need anything else. Happy to give you temp access to the site if needed.
Plugin Author
Nitesh
(@nitesh_singh)
Hello @absweb,
Thank you for your response.
We couldn’t find any video or theme ZIP file attached. Could you kindly check and resend them?
In the meantime, we’d like to share our other free auction plugin. Please try that.
Ultimate WooCommerce Auction Plugin
This version offers more advanced features compared to the Ultimate WordPress Auction Plugin.
Please have a look, and feel free to reach out if you have any questions or need further assistance.
Thank you!
Thread Starter
absweb
(@absweb)
Hi Nitesh,
I have reuploaded the screen record and theme here:
Theme: https://uploadnow.io/s/cb7954aa-c37f-4090-aaea-6c5b737f5eae
Video: https://uploadnow.io/s/16a1f49f-351f-4fa9-becb-5bc4f2d1ef6a
AB
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This reply was modified 7 months, 2 weeks ago by
absweb.
Plugin Author
Nitesh
(@nitesh_singh)
Hi @absweb ,
Thank you for sharing the video and the theme ZIP file.
We’ve tested it on our server, and it appears there’s a conflict affecting the scrollbar and footer when both the “PCAuction25” theme and the Ultimate WordPress Auction Plugin are active.
We apologize for the inconvenience.
To resolve this issue, please follow these steps to add custom CSS:
- Go to Admin Dashboard > Appearance > Customize > Additional CSS
- Add the following CSS code:
html, body { height: auto; min-height: 100%;}
- Click Publish and then check your site to see if the issue is resolved.
If the problem persists or you need further assistance, feel free to reach out — we’re happy to help.
Thank you!
Thread Starter
absweb
(@absweb)
Hi Nitesh,
I have added the CSS but the issue still persists.
AB
Plugin Author
Nitesh
(@nitesh_singh)
Hello @absweb,
We’ve checked your site :
https://pnb.vud.mybluehost.me/website_18a0c7c9/
It appears that our CSS is being overridden by other styles, which is causing the issue you’re seeing.
Please refer to the attachment link – https://ibb.co/hRH3gQ79
To resolve this, please remove the previously added CSS from the theme customizer and replace it with the following updated code :
html, body { height: auto!important; min-height: 100%;}
Once you’ve updated the CSS, please check the site again. If the issue still persists, feel free to reach out — we’ll be happy to help further.
Thank you!
Thread Starter
absweb
(@absweb)
Hi Nitesh,
I think I have it fixed. I used:
body, html { overflow: visible !important; overflow-x: hidden !important; overflow-y: auto !important; }
It seems to be working now.
AB
