Hi @seeken ,
Thank you for reaching out.
Please make sure both the Tutor LMS Elementor Addons plugin and the Elementor plugin are updated to their latest versions. This often resolves blank page or compatibility issues.
Let me know if the issue persists after updating.
Thank you.
Thread Starter
seeken
(@seeken)
Both plugins are updated. Please check screenshot https://snipboard.io/iISeHM.jpg
Also I have noticed that “Tutor LMS Elementor Addons” plugin is last updated 4 months ago. Please keep updated this plugin.
Hey @seeken ,
Thank you for the update.
Since both plugins are updated, the issue appears to be specific to your site setup. Please check for any plugin or theme conflicts by deactivating other plugins one by one and switching to a default theme temporarily.
If possible, enable debugging on your site and check for any error logs. You can also share the debug log here so I can take a closer look and help you diagnose the issue further.
Thank you.
Thread Starter
seeken
(@seeken)
Enabled debugging but did not see single line regarding this error in debug.log file.
Both plugins are updated but please notice that “Tutor LMS Elementor Addons” plugin last updated around 5 months ago, that’s maybe the reason that it’s conflicting with course page.
I have updated and changed theme to “Elementor Hello” and disabled all the plugins except Elementor, Elementor Pro, Tutor LMS, Tutor LMS Pro and Tutor LMS Elementor Addons. However still I am seeing the same issue.
You guys did not update this plugin for almost 5 months and how can you expect this that both plugins are compatible and will work smoothly.
Please test on your own test website and get back to me with solution.
Hi @seeken ,
Thank you for the detailed follow-up and for testing with the Hello theme and essential plugins only—this helps a lot.
We’ve attempted to reproduce the issue using the latest versions of Tutor LMS, Tutor LMS Elementor Addons, and Elementor, but everything appears to function normally in our test environments.
While it’s true the Tutor LMS Elementor Addons plugin hasn’t been updated recently, it remains under maintenance and is still compatible with the current versions of Elementor and Tutor LMS based on our testing.
Since the issue isn’t showing up in your debug logs and isn’t reproducible on a clean setup, it’s likely related to a more specific conflict or server-level behavior. Still, I’ve forwarded your feedback to our development team so they can review it further and ensure compatibility in upcoming updates.
We appreciate your patience and the time you’ve taken to report this.
