Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @flom177

    Our plugin failed because WordPress lost connection with the database during the process.

    Please upgrade your WP version to latest v6.4.1 and try again.

    You can also try to set the PHP version to exactly v7.4 it may help in terms of database connection.

    Thread Starter flom177

    (@flom177)

    The theme directory “backup_migration_restoration_in_progress” does not exist.

    Plugin Support MixHa

    (@mixha)

    Hello @flom177 ,

    To resolve the issue, simply go to appearance of your website and select theme you wish to use.
    Such bug may happen when you didn’t include themes into the backup or you had no themes installed earlier on the website.

    Alternative solution is to open File Manager and go to “wp-content/themes” and remove the theme directory named “backup_migration_restoration_in_progress”.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @flom177 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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