Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi @pushaune
When you say “cannot signup to the WP website” do you mean they can’t register for an user account on your site?
Do you have our checkbox integration on the core WordPress account form?
Let me know.
Thank you!
-Tracy
Having similar problem: Using Yikes MailChimp form.
Connected API key, etc.
Form gives confirmation, but no email is sent to subscriber.
Conversion rate was shown initially, but then went back to zero.
No subscribers are added to mailing lists.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hi @palmstone,
Are you testing with an email address that has never been subscribed to your list before? There are known issues when trying to test with a previously subscribed email address.
If you can provide a link to your form I can give it a test.
Thank you,
-Tracy
Thank you!
Form is at: merrilleemalwitzjipson.com
Everything functions except that no email is sent to user.
Stewart
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hello,
Do you have double opt-in enabled for this form?
https://yikesplugins.com/support/knowledge-base/opt-in-settings/
Thank you,
-Tracy
Not now, because it was not sending the email.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Ok, do you see [email protected] signed up to your list?
-Tracy
Hi @palmstone,
Do you know if your form is working now? Do you see [email protected] as a subscriber?
Let us know.
Thank you!
Kevin.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hello,
We haven’t heard back from you in awhile so I am going to close out this ticket.
If you need more help, please reopen it and we will be happy to help you.
Thank you!
-Tracy
