Issue with SSL certificate

  • Resolved eurofin

    (@eurofin)


    5 years, 9 months ago

    Hello,
    an ssl certificate is correctly installed on my site, but if I activate Preloader Plus with a custom image on the home page, the lock icon disappears and the unsafe page alert icon appears. If I use a default animated gif this doesn’t happen.
    The problem occurs only with custom images.
    How can I solve? Thank you

    The page I need help with: [log in to see the link]

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  • Thread Starter eurofin

    (@eurofin)

    5 years, 9 months ago

    Hi, I hope you answer quickly because the problem still exists and if I don’t solve it soon I will be forced to uninstall the plugin. I cannot leave the home page in this state. Thank you.

    Plugin Author maxsdesign

    (@maxsdesign)

    5 years, 8 months ago

    Hello eurofin,
    I’m really sorry that it takes so long for an answer. Anyway the problem is that the image is not in the same domain where the SSL certificate is installed, I think.
    PS I have just checked your page and now it works. I’m glad you solve the problem.
    Cheers
    Massimo

Viewing 2 replies - 1 through 2 (of 2 total)

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