Issue with variable products

  • hakimch

    (@hakimch)


    2 days, 3 hours ago

    Great design and responsive layout.
    However, there is a major issue with variable products.

    The plugin automatically adds the product to the cart on page load. If the customer changes the variation, a second product variation is added instead of replacing the first one.

    This may result in incorrect orders with multiple variations in the cart.

Viewing 1 replies (of 1 total)
  • Plugin Author Masum Billah Bhuiyan

    (@hellomasum)

    1 day, 7 hours ago

    Hi @hakimch ,

    Thank you very much for your thoughtful feedback and for bringing this to our attention.

    We completely understand your concern regarding how variable products are currently being added to the cart, and we agree that this behavior can impact the ordering experience.

    To address this, our Pro version includes an improved Variation Switcher feature, which ensures that when a customer selects a different variation, it replaces the existing one instead of adding multiple items to the cart.

    This helps maintain accuracy and provides a more seamless shopping experience.

    If you would like any guidance regarding this feature or need help with setup, please don’t hesitate to contact our support team:
    https://plugincy.com/support/

    We’ll be glad to assist you.

    Best regards,
    Plugincy Support

Viewing 1 replies (of 1 total)

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