Issue with Voting

  • Resolved webartsagency

    (@webartsagency)


    3 years, 9 months ago

    Hi,

    I have some issues/questions with the plugin:

    1, I try to use the restriction for the IP, however, it seems that something is not working well. The first time you vote, everything works as expected. However, after you refresh the page or you close it and re0open it, it seems that you are able to vote again. There is a pot twist as well.. it doesn’t let you vote regardless that the display shows that you are able to.

    2, If I try other options (e.g. Cookies) also is not working. It let you vote as many times as you want. After the refresh, you can do it again and again.

    My goal: What I want is to let the users to vote once per IP. And if someone else enters again to vote, to show up the “Thank you message”.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    3 years, 9 months ago

    Hello, dear webartsagency.

    Our priority for us is the quality of customer service and their satisfaction.

    1. You have to choose: IP Address

    We encourage more feature requests or improvements because it helps us grow faster.

    2. We have checked and noticed that you are currently using the Pressable plugin. Conflict appears due to the Pressable cache plugin.

    Please do as it is done in the screenshot.

    Please clear all the caches, check this case again and let us know about the outcome.

    Have a good day!

    Sincerely, Total-Soft

Viewing 1 replies (of 1 total)

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