Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kaggdesign

    (@kaggdesign)

    Hi @devdan44,

    Where do you see hCaptcha in the wp_options table? We keep our settings in the hcaptcha_settings option only.

    Have you seen 429 before the plugin deletion or after?

    Can you share the link to the page having problem?

    Thread Starter dansdev

    (@devdan44)

    Hi @kaggdesign,

    Apologies the wp_options was from a previous plugin that is no longer installed (G-Forms hCaptcha).

    The 429 errors only started appearing once hCaptcha for WP was installed and activated and remained after hCaptcha for WP being deactivated and uninstalled.

    You can see the errors on this page. If you click the register button at top of page, form is displayed in lightbox, scroll down the form, select any payment method and use Stripe Test Card: 4242 4242 4242 4242, CVC any 3 digits any future date. Submit the form and you’ll see errors in console.

    Appreciate the help!

    Plugin Contributor kaggdesign

    (@kaggdesign)

    Hi @devdan44,

    Thank you for the clarifications.

    The 429 error is returned by the hCaptcha server and has no reference to the WordPress plugin at all. The server and site hcaptcha.com are operated as the business of Intuition Machines company. They serve hCaptcha in general, for many applications. Here, I support a free WordPress plugin only, which uses the hCaptcha service as is.

    What is happening on your website? Every Stripe form has built-in invisible hCaptcha of the Enterprise level. Any WP plugins have no relation to it. You can find hCaptcha by analyzing the HTML code of a Stripe form. When hCaptcha works on the payment attempt, it return 429 (too many requests).

    This may happen on your website due to many requests sent to hCaptcha in the past from your website. I saw once the same on my testing website upon sending a lot of requests to hCaptcha due to my bug. After some time, this restriction disappeared.

    What to do? You can wait for some time or reach out to the Stripe or hCaptcha team, explaining your situation.

    Thread Starter dansdev

    (@devdan44)

    Hi there @kaggdesign,

    Thank you so much for taking the time to look into my issue and your recommendations.

    Much appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Issues after removing plugin’ is closed to new replies.