Some issues

  • zad97

    (@zad97)


    5 years, 6 months ago

    First, I should say that I’m changing my review because it’s me who have misunderstood the last email from the customer care assistance. After I asked for more information, showing I was not satisfied with the assistance, they answered me kindly and fast, providing me some more information.

    Thank you.

    However, I think the plugin is not very easy to use and that the list of templates could be organized better to make them easier to find.

    • This topic was modified 5 years, 6 months ago by zad97.
    • This topic was modified 5 years, 6 months ago by zad97.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 6 months ago

    Hello @zad97,

    Sorry to hear that! However, I went through your ticket and found that we’ve definitely looked into this and got back to you with a possible solution that you’ll need to check with your hosting service provider.

    Moreover, we’ve also looked into the blog posts on your website and the service page (that do not come from the Starter Templates plugin) and found that the images aren’t been seen there too. So, this isn’t something that is coming only through the Starter Templates plugin.

    If you still need clarity with this and further help, please reply to us through the ticket so that we can look further to find the root cause and help.

    Thread Starter zad97

    (@zad97)

    5 years, 6 months ago

    I’m changing my review because it’s me who have misunderstood your last email. After I asked for more information, showing I was not satisfied with the assistance, you answered me kindly and fast, providing me some more information.

    Thank you.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 6 months ago

    You’re welcome @zad97!

    And, thank you for confirming and updating the ratings!

    Please feel free to get in touch and share more feedback so we can try to get a 5 star from you. 😉

Viewing 3 replies - 1 through 3 (of 3 total)

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