Issues configuring Google Analytics using Site Kit

  • Resolved davvad

    (@davvad)


    5 years, 2 months ago

    Hi there,

    I am trying to set up Site Kit and I am receiving the following errors:

    Error: Login Required.
    Error: {“error”:”missing parameter: ‘site_id’”}

    To troubleshoot this issue I have used the Health Check & Troubleshooting plugin and enable its troubleshooting mode. Alter that I’ve enabled the Site Kit plugin. I have logged out from all Google accounts, I have tried another browser, window in private and I have created the Google Analytics account manually.
    In one of my tests I have seen this error: Error: No path found that matches the request URL and method.
    Link to site health plugin information: https://drive.google.com/file/d/1MhBifgtQ6pDWxRAddeAMYM3Mgsqo1aGt/view?usp=sharing

    Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Abdullah Ramzan

    (@abdullahramzan)

    5 years, 2 months ago

    Hey,

    Thanks for providing the additional steps you followed to troubleshoot this issue.

    Please help me in investigating this issue by following below steps:

    1) Could you check for any browser console errors on the screen where the error appears?

    2) We’ve seen this reported before. It might be related to something in your site’s environment preventing the module from setup.

    3) Did you try to setup Analytics service on a private window of the browser?

    4) I can see W3 Total Cache is installed on your website that can conflict with the Site Kit. Can you please disable it for a while & then try to configure Google Analytics service again?

    5) One last thing did you previously setup Site Kit on staging & then move to production?

    Let us know if you are still facing any issue.

    Best Regards,

    Thread Starter davvad

    (@davvad)

    5 years, 2 months ago

    2) We’ve seen this reported before. It might be related to something in your site’s environment preventing the module from setup.

    I fixed this by going to google analytics, adding the tracking code to NK Google Analytics plugin and trying again.

    @abdullahramzan, thank you very much for your time and help.

    • This reply was modified 5 years, 2 months ago by davvad.
    Abdullah Ramzan

    (@abdullahramzan)

    5 years, 2 months ago

    @davvad ,

    Glad to hear we are able to help you. Please don’t forget to share your feedback about Site Kit.

    Enjoy Site Kit 🎉

Viewing 3 replies - 1 through 3 (of 3 total)

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