Issues editing page template

  • Resolved sapphiremobileng

    (@sapphiremobileng)


    5 years, 11 months ago

    I am having issues editing pages, get the error message “Publishing failed. The response is not a valid JSON response.”. Also happens if I try to publish a new page.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor codersantosh

    (@codersantosh)

    5 years, 11 months ago

    Hello @sapphiremobileng ,

    Please follow the following guidelines to find out the actual issue.

    1. Make sure you installation meet the server requirements
    2. Please deactivate plugin one by on and try to save the post, if plugin is causing this, you will find the plugin causing the issue.
    3. From your cpanel file manager or FTP, goto WordPress installation and write following code on wp-config.php, see WP DEBUG 
      define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

      after that try to save the post and view the debug.log log file inside the /wp-content/ folder. There should be error. Let us know if you find any error.

    Best Regards!

Viewing 1 replies (of 1 total)

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