Issues with Freemius

  • Resolved Rodriguitos

    (@rodriguitos)


    5 years, 7 months ago

    Hello there,

    I’m customising the Spacious theme and decided to install the all-in-one-video-gallery plugin, which I had to uninstall later because it wasn’t what I needed.

    After uninstalling it I noticed I’m not able to access the wordpress back-end. The following are the errors that appear in the site:
    Notice: Undefined index: all-in-one-video-gallery/freemius in /home4/otradeca/public_html/wp-content/themes/spacious-pro/freemius/start.php on line 184
    Notice: Trying to get property of non-object in /home4/otradeca/public_html/wp-content/themes/spacious-pro/freemius/start.php on line 189
    Notice: Undefined index: all-in-one-video-gallery/freemius in /home4/otradeca/public_html/wp-content/themes/spacious-pro/freemius/start.php on line 277

    I suspect there is a conflict between the freemius of the video gallery and the theme. Does anyone know a fix to be able to access the wordpress backend?

    Thanks in advance,

    Adriana

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    5 years, 7 months ago

    Your spacious-pro theme seems to be the error.

    To confirm, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the the directory of your currently active theme to something like /spacious-proHOLD.

    Alternately, you can remove other themes except the default theme (Twenty Twenty, etc.). That will force your site to use it.

    Thread Starter Rodriguitos

    (@rodriguitos)

    5 years, 7 months ago

    Many thanks for your answer t-p. Everything is working now. You’re right, I’ll remove the other themes that I’m not using.
    Kind regards,

    Thread Starter Rodriguitos

    (@rodriguitos)

    5 years, 7 months ago

    the issue was solved

    Moderator t-p

    (@t-p)

    5 years, 7 months ago

    You are welcome 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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